Prime Aura Creations is committed to delivering children’s fashion products safely, reliably, and on time. This Shipping & Delivery Policy outlines how orders are processed, shipped, and delivered to customers within Ghana.

Delivery Locations

Prime Aura Creations currently delivers orders within Ghana.

  • Nationwide delivery to major cities and towns
  • Delivery availability may vary based on courier service coverage
  • Orders placed outside supported delivery zones may require additional confirmation

Order Processing Time

  • Orders are typically processed within 1–3 business days after payment confirmation
  • Orders placed on weekends or public holidays are processed on the next business day
  • Customers will receive an order confirmation once processing begins

Estimated Delivery Time

Delivery timelines may vary based on destination and courier service:

  • Greater Accra Region: 2–4 business days
  • Other Regions in Ghana: 3–7 business days

Delivery timelines are estimates and may be affected by weather conditions, courier delays, or public holidays.

Shipping Charges

  • Shipping fees are calculated at checkout based on:

    • Delivery location
    • Order size and weight

  • Any applicable shipping charges will be clearly displayed before order confirmation
  • Promotional or discounted shipping offers, if available, will be communicated on the website

Order Tracking

  • Once an order is shipped, customers may receive tracking information where available
  • Tracking details allow customers to monitor delivery progress through the assigned courier service
  • If tracking is unavailable for a specific delivery, customers may contact customer support for updates

Delivery Delays Disclaimer

While Prime Aura Creations works with reliable logistics partners, delays may occur due to factors beyond our control, including:

  • Courier service disruptions
  • Weather conditions
  • High-volume delivery periods
  • Incorrect or incomplete delivery addresses

Prime Aura Creations is not responsible for delays caused by third-party courier services but will assist customers in resolving delivery concerns where possible.

Accurate Delivery Information

To ensure smooth delivery, customers are responsible for providing:

  • Correct delivery address
  • Active phone number
  • Accessible delivery location

Orders delayed or returned due to incorrect customer information may result in additional delivery charges.

Contact Information

For questions related to shipping, delivery status, or order tracking, customers may contact:

Prime Aura Creations Customer Support
 Website: primeauracreations.com

Policy Updates

Prime Aura Creations reserves the right to update or modify this Shipping & Delivery Policy at any time. Changes will be reflected on this page, and continued use of the website indicates acceptance of the updated policy.

Prime Aura Creations remains dedicated to providing a secure, transparent, and parent-friendly shopping experience for kids’ fashion across Ghana.